Developmental Milestones For Babies and Children

This course will focus on understanding and recognizing developmental milestones at each stage of a child's life. Students will learn about the different domains of development, including physical, cognitive, social, and emotional development, and how they are interconnected. In addition to theoretical knowledge, students will develop practical skills in supporting children's development.

Course•By Margaret Webster

Fundamentals of Caring for and Handling Fine Art & Antiques

This comprehensive course provides essential knowledge and practical skills for anyone responsible for fine art and antique care. Designed for collectors, domestic staff, gallery assistants, and art handlers, it offers step‑by‑step guidance on preserving the beauty, value, and historical integrity of these treasured objects.

Course•By Platinum Skills Training

Platinum Skills Household Manager Training

Course•By Margaret Webster

Platinum Skills for Nannies and Housekeepers

This course is specifically tailored to nannies and housekeepers wanting to upskills and showcase their credentials around their chosen profession. Understand the expectation of the clients you are working with and implement the highest level of professionalism on the job. Stand out from other applicants when it comes to being successful with your job applications.

Course•By Margaret Webster

Problem Solving in the Workplace

Every workplace, no matter the industry—faces challenges. From missed deadlines to process inefficiencies, conflicts between colleagues to unexpected crises, problems are inevitable. What sets successful professionals apart is not the absence of problems, but their ability to solve them quickly, effectively, and with lasting results. This short course provides you with simple, repeatable strategies for tackling real workplace challenges with confidence. You’ll learn how to identify the real problem (not just its symptoms), use structured problem-solving models, brainstorm creative solutions, make decisions under pressure, and implement changes smoothly. Along the way, you’ll get practical tools, templates, and activities to help you put your learning into action immediately. By the end of this course, you’ll have a problem-solving toolkit that you can apply to any situation—whether you’re improving a process, resolving a conflict, or responding to a sudden crisis.

Course•By Platinum Skills Training

Professionalism and Communication in the Workplace

Course•By Margaret Webster

Silver Service

In the world of hospitality, the art of silver service is considered a skill that showcases elegance, precision, and attention to detail. As part of the curriculum for this silver service course, students are taught the intricacies of preparing tables for silver service, working in cooperation with kitchen staff, and using silver service techniques to serve meals. This course delves deep into the intricacies of preparing tables for silver service, working harmoniously with kitchen staff, and mastering silver service techniques to serve with elegance and precision.

Course•By Margaret Webster

Sleep Guidance Consultant

This course provides a comprehensive introduction to gentle sleep techniques designed to support children from birth to five years of age. It explores effective strategies to guide sleep transitions, fostering healthy sleep habits while respecting each child’s developmental needs. Participants will learn how to communicate with parents regarding sleep changes, addressing concerns with confidence and clarity. The course delves into key developmental stages, helping consultant and educators understand how sleep evolves as children grow. Additionally, the program equips learners with practical strategies to manage sleep disruptions caused by milestones such as teething, growth spurts, separation anxiety, and environmental shifts. By the end of the course, participants will be able to provide thoughtful, informed sleep support, empowering families to navigate sleep challenges with reassurance and expertise.

Course•By Annemarie Sansom

Super Yacht Service

This course prepares yacht crew to deliver five-star guest service, maintain impeccable etiquette, understand onboard hierarchy, set and serve tables to luxury standards, and follow strict safety protocols on deck.

Course•By Margaret Webster

Understanding UHNW Clients

Understanding UHNW Clients is a short course designed for household and service professionals who work with Ultra High Net Worth and VVIP individuals. Participants will explore the expectations, lifestyles, and service standards required to support elite clients with discretion and professionalism. By the end of this course, learners will understand UHNW client profiles, navigate cultural and psychological dynamics, uphold strict privacy standards, manage last-minute changes, and build long-term trust. Key Lesson Concepts: HNW vs UHNW vs VVIP client profiles Cultural diversity and family dynamics Privacy, exclusivity, and emotional intelligence High expectations and proactive service NDAs and secure communication Managing client requests and boundaries Building rapport and anticipating needs

Course•By Margaret Webster

Work Health Safety Training for Domestic Household Staff

Households can also be workplaces and can sometimes be high risk environments, so thoughtful and careful planning is required to ensure that the work environment is safe, and that nannies, housekeepers, cleaners, and any other household staff, families and visitors are protected. Responsibility for workplace health and safety is shared by the family and their staff. Insurers and Government agencies are becoming more stringent in their requirements around Work Health Safety including private domestic household staffing arrangements. Agencies, families and staff all play a role in risk prevention.

Course•By Margaret Webster

Working with Royal Families in the Middle East

This course provides practical knowledge for professionals who interact with Middle Eastern royal families — including household staff, executive assistants, security, hospitality personnel, and luxury service providers. It covers correct protocols, cultural etiquette, gender norms, dress expectations, and religious considerations essential for respectful, successful service.

Course•By Margaret Webster